The Web is an Ineffective Method of Communication

I love the conversations that people have about Internet communication. I’m in a team management leadership program right now. The entire program is based upon being in communication with others and creating a listening of others that empowers them. What I find interesting about the course is that participants have created a listening of Internet communication as ineffective. That is to say that in the realm of communication, most participants view communication via the web and email as ineffective.

I’ve had a number of conversations with people in the course and other people in my life about how they relate to Internet communication. One of my favorite quotes is, “If you really want to communicate with someone, verbal communication is the best way to go”.

There are a couple of errors in this statement. First, verbal communication essentially means communication with words. Modern definitions of verbal have twisted it into meaning oral communication as opposed to written communication. However, the true meaning of verbal is “of or pertaining to words”. Nothing in the original definition implies oral vs written.

The second problem with this statement is that it implies that one must speak with another person in order to be in communication. Now, what I find interesting about this is that written communication was invented specifically to make communication available to more people.

Written word has the ability to become timeless. Written word has the ability to make us and our communication live on forever. Where would we be is Shakespeare was only communicated through oral communication? Where would we be if the US Constitution was never written down but just communicated in oral conversation?

The moral of the story is that the web, being part of written communication, is a very powerful method of communication. You can gain interest from people in whatever you are up to through oral or written communication. The web and community websites (more about this later) are very effective methods of communication.

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