I received an email from a friend about Magic Jack this morning. At first, I was thinking it was one of those jacks you can use on your car that automatically jacks up your car using a hydraulic jack powered by the car battery. What I ended up seeing was something totally different.
The Magic Jack is a USB device that you plug into your computer and then plug your regular phone into the jack in the back. The device allows you to use your regular phone to make calls anywhere in the US or Canada (sorry Mexico). Supposedly, it sets up in about 45 seconds and requires no additional software. Their website says that the first year is $39.95 and subsequent years at $19.95. Vonage… Who’s that?
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June 26, 2008 at 2:07 pm
Subject: Re: — Spam –magicJack Order#: DT00543593 Confirmation
Hello:
I have returned the majic Jack to you on Monday 6/23/08. I think that I forgot
to put my return address on the package. I sent it from Gray, Ga Poat office. I
hope you can give me credit and not charge me for it.
Thanking you,
Jack Holloway
Admin Notes:
Jack: I don’t sell this product. I just wrote about it because it is a cool product. Please contact them directly. Also, PLEASE NEVER post your address on a public blog like this. I have edited out your address information that you left in this comment. It is not a good idea to post your address in any public location on the Internet. Same goes for your phone number and other personally identifiable information.
September 3, 2008 at 6:36 am
can i use magic jack with dial up connection?
October 29, 2008 at 9:06 am
Hey,
I’ve been looking 4 the magic jack’s phone number I will like to order it over the phone, and to find out if I connect the magic jack in my USB computer will my other phones work or just one phone?
November 23, 2008 at 3:37 pm
I would like to contact you, but I do not have Magic Jack’s toll free number. Please, send it to me.
Thanks
November 26, 2008 at 11:03 am
I JUST THREW OUT VONAGE WHICH IS A JOKE. THEY ARE THE WORST. I HAVE HAD MAGIC CUBE FOR SOME TIME, AND
IT NEVER LETS ME DOWN. MY WIFE WANTED COMCAST PHONE SERVICE, SO WE GOT IT, AND WHILE SHE IS ON ONE OF HER MARATHON PHONE CALLS TO HER SISTER,
ON COMCAST, I AM ABLE TO USE MAGIC CUBE AS ANOTHER LINE, AT NO EXTRA CHARGE. THIS, TO ME, IS A FANTASTIC
SELLING POINT. I AM IN SEVENTH HEAVEN, SO, IF SOME ONE SAYS I DON’T NEED IT, I HAVE COMCAST, I’D SAY
” OH YES YOU DO” IT’S ANOTHER FREE LINE FOR YOU.
AZANTUHOS@COMCAST.NET
YOU CAN PUBLISH THIS. THANKS, A.Z.
November 30, 2008 at 10:32 pm
can i get the number for magic jack
thanks
December 5, 2008 at 2:05 pm
Is there a # one can call for tech advice?
How do i retrieve my voice messages?
December 8, 2008 at 3:25 pm
i need a phone number to call you all so i can fix something
December 16, 2008 at 4:29 pm
I Would Like To Have A Phone Number Where I Could call Customer Service And Ask Them A Few Questions. I Have Analog Cable And Supposedly My Service Is Ethernet But I Pay For And Ask For Broadband When I Got My Internet Service Through Suddenlink Communications. Just Wondering If Magic Jack Will Work With My Service. State WV Zip 25320
December 18, 2008 at 7:17 am
Yes, you are right. MagicJack does have some flaws: you have to have computer on, sometimes is less than good quality, bad customer service, et al. BUT, they are a new company. Was the Model T perfect when it was invented?
I am very very happy with mine and sure, I’ve had a few problems. I had to restart it yesterday when I didn’t have dialtone, sometimes the quality is less than good, the comp has to stay on. I’ll be honest in saying its not perfect, but it was $20 a YEAR for service. Use it just for outbound LD and it pays for itself quickly..
If you still want a magicjack, you can save big buying at http://www.buymagicjackcheap.com I saved almost $10 and no hassles with MJs customer service…
May 4, 2009 at 3:37 pm
I so agree that their customer service is very lacking. I called the number and the guy could not even spell my name or get my email address right. I spelled it out very slowly and then he got mad. I stated I am going slowly because you said I was going to fast. Then he said Thank you really slowly and I stated do not patronize me because I am really not in the mood!
January 2, 2009 at 7:27 pm
Today I purchased MJ, tried and it works great. Just plug it in the usb port, fill out my personal info. and the number was provided with in minutes. Works great in the US. Just wonder how does it work in Mexico. Can I purchase one here, send it to my friends in Mexico? Wonder if it will work. Or One needs to purchased down there and programmed?????????????
January 4, 2009 at 2:18 pm
I would like the phone number so i can order the magic jack over the phone as i will not put my credit card on the web
January 9, 2009 at 6:59 am
I have spent hours trying to find a way to talk to someone at MagicJack to no avail. It is advertised for small businesses so I naturally thought I could use my own phone number, but no! They have to give me a new phone number, so my expensive yellow page ad would be negated. I can’t find an address to send it back to or a person to talk to. The number I finally got from Manta just repeats a message over and over until a person calling just gives up. Somenone please help me!
January 16, 2009 at 5:52 am
my magicJack will not come up. It reads connect to the
internet and it is. To correct the problem what Am I suppose to do?
January 16, 2009 at 5:54 am
My magicJack says it is not connected to the internet how do I go about correcting his problems. It says error 3.
January 16, 2009 at 5:56 am
I would like the number to The MagicJack company so I can talk to a Tech Support Person.
January 20, 2009 at 3:43 pm
I’ve had magicjack for a total of four days. When I received it, came in someone else name. It was hard to install or register. Finally it installed and it worked perfect. For three days, “It Worked Great”. Now it doesn’t work,install,register or reboot. Plus there is know one to help with this problem. Currently I on a company with my first offices. Magicjack is the phone company I selected for my business. Just think I was ordering five more. But my credit card didn’t go throw. It’s been two hold days texting,writting, and talking to a computer. Therefore I need help or a return.
January 22, 2009 at 7:48 pm
I have two magic jacks, one in my Texas home which works. I bought the second for my home in Mississippi. It cuts out half way through a conversation. I cannot find a TELEPHONE NUMBER to contact a live person to find out the problem. In short, if I do not find someone tomorrow I would never buy another one and would not suggest to a friend that they should buy one.
P.Beacroft
Woodville, Miss.
February 16, 2009 at 7:57 am
Where are the Magic Jack responses to the above questions? I want to talk to a person before I order it. I have two questions. I saw the tail end of an ad with the phone number, on TV. I did not have a pen handy to copy the number down. If I cannot get the answers I need, I may not order. Reading some of the problems, I may not anyway. A timely response would be appreciated.
February 18, 2009 at 11:14 am
I just called radio shack and im going there to get my magic jack so im praying it works wonderful i we will let you know now that radio shack sells them and a ten day money back guareentee. but the number to magic jack is support-1-281-404-1551 i found it on line thanks linda
February 18, 2009 at 1:09 pm
Thanks for hunting down the phone number and letting us know. I am on hold right now w/ the “billing” department…that’s the only option they give. I don’t care, I need tech support and I will not spend another HOUR online w/ them, going around and around in circles and never actually addressing my issue!!!
February 18, 2009 at 1:22 pm
Don’t bother calling that phone number if you have ANY questions about technical issues. I was referred to the online chat, I immediately refused and explained to the lady that I got NO HELP from them and I don’t have all day to sit online and go around in circles. I asked to speak w/ a manager. I was put on hold, then she came back w/ that the mngr said he/she would just tell me the same thing….go online. What a joke!!!! They “only have billing support over the phone but all technical support is all done online. There’s no phone support for technical problems.” HUH???!!!! Don’t put out a product then slack on customer service and support. No long term success for that company will be had if they continue on like this. LAME!
March 10, 2009 at 5:51 pm
Please please help me get a telephone number so I can talk to a person I have never never hear of a business without a phone are we the dum ones?
March 10, 2009 at 5:53 pm
I can not get a call to go out!!!!!
March 13, 2009 at 6:45 pm
is it possible to keep my old phone number?
March 19, 2009 at 5:30 am
I bought the magic jack at radio shack and the servic for incoming calls has been caught off please advise the number is 7702492879
April 14, 2009 at 10:45 am
Hello I have a Question!!!!
I just wonder if I buy a Jack Magic here in the USA, and can I set up like I was in Mexico… that means I can get Unlimited calls to Mexico from USA?? is posible this??
April 24, 2009 at 6:18 pm
can some one please help me to get my magic jack back on .I had went to bed & the nextday my phone was off I can here a dial tone but I cant dial out or recive any phone calls.I would really appericate.thank you.
May 4, 2009 at 3:39 pm
Be careful with magic jack as getting anything taken care of takes pulling teeth I think they all are many bricks short of a full load!
May 4, 2009 at 3:41 pm
Oh yeah it is not $19.99 it is $39.95 so that is a false statement.
May 16, 2009 at 7:02 am
I like the magic jack but I have a new e-mail address an I would like to give u it jmurphey2008@comcast.net. I need
to give my yearly payment of $19.95 but have a new account.
so please e-mail where I make payment to magic jack. My
magic jack phone # is (609)-333-2096 if u need to call.
thank you Frankie Murphey
June 15, 2009 at 5:24 pm
I installed your MJ today. However, I was unable to get my local area code, which is 618 in Illinois. My only option was area codes near Chicago!!! My children use their cell phones to call me!! This will cost them a fortune. What the heck is going on here!! I guess if it is too good to be true, blah blah blah. You say you have sold over a million. The first years bill is paid in advance, and you can’t afford customer service!!! I will keep this service for a week and if I can’t get some answers, this is going straight back for a refund. Does anyone have the customer service phone #? please help!!!
June 17, 2009 at 4:14 pm
I tried to change the expiration date on my credit card and it wouldn’t take it. I tried to just order with a new card and also the same card changing the expiration date. I should only have to pay the 1 year 19.95, but I couldn’t renew. I can’t call you. The customer service is terrible. It needs to be where people can get hold of you in these situations. Please let me know how I can get my service back. Sue McKendrick